🗑️ How to Delete Your Account
You have the right to request deletion of your LinkUp BU account and all associated personal data at any time. We make this process simple and straightforward.
1
Send us an email
Email us from the same email address associated with your LinkUp BU account
Email us from the same email address associated with your LinkUp BU account
2
Include "Delete My Account" in the subject line
This helps us quickly identify and prioritize your request
This helps us quickly identify and prioritize your request
3
We'll process your request
Your account and data will be permanently deleted within 30 days
Your account and data will be permanently deleted within 30 days
4
Receive confirmation
We'll send you an email confirmation once deletion is complete
We'll send you an email confirmation once deletion is complete
📊 What Data Gets Deleted
When you request account deletion, we permanently remove the following data from our systems:
| Data Type | Action | Timeframe |
|---|---|---|
| Profile Information | Permanently Deleted | Within 30 days |
| Photos & Images | Permanently Deleted | Within 30 days |
| Messages & Chat History | Permanently Deleted | Within 30 days |
| Hangout Participation | Permanently Deleted | Within 30 days |
| App Usage Analytics | Permanently Deleted | Within 30 days |
| Account Authentication | Permanently Deleted | Within 30 days |
📝 Data That May Be Retained
For legal, security, and operational reasons, we may retain certain non-personal information:
- Anonymized usage statistics (no personal identifiers)
- Records required for legal compliance (fraud prevention, etc.)
- Technical logs necessary for app security (anonymized)
⚠️ Important: Account deletion is permanent and cannot be undone. You will need to create a new account if you wish to use LinkUp BU again in the future.
⏱️ Processing Timeline
- Request Acknowledgment: Within 3 business days
- Identity Verification: 1-2 business days
- Data Deletion: Within 30 days of verified request
- Confirmation Email: Sent upon completion
❓ Questions or Concerns
If you have any questions about our data deletion process, privacy practices, or need assistance with your account, please don't hesitate to contact us.